Services
- Customer Interaction Services
- Quality Assurance Solutions
- Development Services
- Education Chat Services
- Receivable Management Solutions
- Value-Added Services
Web Application & Software Development Services
The Information Technology (IT) services offered by Etech, allow our business partners to compete in continuously changing markets. Etech professionals share the common goal of maximizing our partners' return on investment. We do this by carefully analyzing their practices and strategic goals to find opportunities for process improvement and to increase quality and efficiency. Within our IT Service Department, Etech specializes in the following areas:
- Application Development Services
Etech's Application Development process begins with software design and development. This process is unique to each of our partner's needs. Every software application developed at Etech passes quality assurance testing before deployment. As needed, software upgrades and enhancements ranging from stand alone computer software to multi-tier web service applications are incorporated into our service package.
A refined software development process is rigorously enforced to provide a flexible and scalable framework for implementing any project (regardless of size or complexity) on schedule, within budget and with the highest quality. Etech's software platforms not only meet our client's current needs, but predict their future challenges and remedies.
Etech offers the following development services:
- Business Process Integration
- Hosted Intranet Services
- Custom Software Development
- Computer Telephone Integration (CTI) Development
Etech's talented development team has created CTI software to seamlessly integrate, run and maintain interactive voice response (IVR) systems for both inbound and outbound call center and voice mail systems.
- Web Application Development
An internet presence has the power to revolutionize an industry. Etech has a full-time team of web developers specializing in the creative design and professional development of websites. A well-built and accessible web site is the key to moving a company into the global market. Etech is there every step of the way to ensure successful planning, creativity, marketing and the maintenance of all our products.
- Database Management
Etech also specializes in uninterrupted database management. The convenience of their company's latest information at their fingertips is invaluable to our clients. Proper management of a company's information allows its leaders to make sound decisions in a moment's notice. Etech currently manages over 100 SQL Server databases over a vast range of configurations and environments.
Some of the services we provide include:
- Application Data Integration
- Database Design and Structures
- Database Redesign
- Database Migration
- Documentation
- SQL Application Queries